Description
The Appointments Management - COVID-19 Vaccinations Capability enables the administration and scheduling of COVID-19 vaccination appointments for Patients.
The Capability may also enable:
the sending of COVID-19 vaccination invite communications and booking reminders to prompt Patients to book COVID-19 vaccination appointments
the sending of COVID-19 vaccination appointment notification and reminders
the ability for Patients to manage their own COVID-19 vaccination appointments
Outcomes
Patient: |
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Healthcare Organisation: |
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MUST Epics - Epics and acceptance criteria will be evaluated during the Capability Assessment Stage of Onboarding |
C46E1 - define appointment availability for COVID-19 vaccination siteAs a Health or Care Professional I want to manage appointment availability for a vaccination site So that COVID-19 vaccination appointments can be booked at appropriate times Acceptance criterion 1: define appointment availability for COVID-19 vaccination siteGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointment availability When the Health or Care Professional selects to define appointment availability for COVID-19 vaccination appointments for a vaccination site Then the appointment availability is defined Acceptance criterion 2: update appointment availability for COVID-19 vaccination siteGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointment availability And availability for COVID-19 vaccination appointments has been defined for a vaccination site When the Health or Care Professional selects to update the availability for COVID-19 vaccination appointments for that vaccination site Then the appointment availability is updated C46E2 - book COVID-19 vaccination appointments for eligible Patients registered across different GP PracticesAs a Health or Care Professional I want to book COVID-19 vaccination appointments for eligible Patients registered across different GP Practices So that COVID-19 vaccination appointments can be booked for eligible Patients regardless of which GP Practice they are registered with Acceptance criterion 1: book COVID-19 vaccination appointments for Patients registered across different GP PracticesGiven the Health or Care Professional is permitted to manage COVID-19 appointments And availability for COVID-19 vaccinations appointments has been defined for a vaccination site And there are eligible Patients registered across different GP Practices who require a COVID-19 vaccination appointment When the Health or Care Professional selects to book a COVID-19 vaccination appointment for a Patient Then the appointment is booked And the appointment is categorised as a COVID-19 vaccination appointment C46E3 - record that a COVID-19 vaccination appointment for a Patient has been completedAs a Health or Care Professional I want to record that a COVID-19 vaccination appointment for a Patient has been completed So that COVID-19 vaccination appointments for Patients can be recorded as completed Acceptance criterion 1: record that COVID-19 vaccination appointments for Patients have been completedGiven the Health or Care Professional is permitted to manage COVID-19 appointments When the Health or Care Professional selects to record that a COVID-19 vaccination appointment for a Patient has been completed Then the appointment is recorded as completed C46E4 - extract COVID-19 vaccination appointments data for NHS DigitalAs a Health or Care Professional I want COVID-19 vaccination appointments data for Patients to be extracted So that COVID-19 vaccination appointments data is extracted and can be delivered to NHS Digital Acceptance criterion 1: extract COVID-19 vaccination appointments data for NHS DigitalGiven there is COVID-19 vaccination appointments data for Patients When the COVID-19 vaccination appointments data extraction is triggered Then COVID-19 vaccination appointments data is extracted And the number of booked COVID-19 vaccination appointments for each vaccination site is extracted And the number of completed COVID-19 vaccination appointments for each vaccination site is extracted
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MAY Epics - All May Epics and Acceptance Criteria will be evaluated during the Capability Assessment Stage of On-boarding. These Epics are not mandatory. Any May Epics that are assessed as met will be available to buyers to support them when comparing Solutions |
C46E5 - import COVID-19 vaccination Patient cohorts data via .CSV fileAs a Health or Care Professional I want to import COVID-19 vaccination Patient cohort data via a .CSV file So that data on which Patients require a COVID-19 vaccination is available to support the booking of COVID-19 vaccination appointments Acceptance criterion 1: import COVID-19 vaccination Patient cohorts data via .CSV fileGiven the Health or Care Professional is permitted to manage COVID-19 vaccination Patient cohort data When the Health or Care Professional selects to import COVID-19 vaccination Patient cohort data from a .CSV file Then COVID-19 vaccination Patient cohort data is imported C46E6 - verify Patient information using Personal Demographics Service (PDS)As a Health or Care Professional I want to verify Patient demographics information using the Personal Demographics Service (PDS) So that I can ensure Patient information held is as accurate as possible (e.g. if the data held in the Solution has not been previously verified using the Personal Demographics Service (PDS)). Acceptance criterion 1: verify Patient information using Personal Demographics Service (PDS)Given the Health or Care Professional is permitted to manage Patient information When the Health or Care Professional selects to verify Patient demographic information using the Personal Demographics Service (PDS) And a match is found on the Personal Demographics Service (PDS) Then the Patient details can be verified C46E7 - bulk send SMS messages for COVID-19 vaccination invite communicationsAs a Health or Care Professional I want to bulk send SMS messages to Patients for COVID-19 vaccination invite communications So that I can invite Patients to book a COVID-19 vaccination appointment via SMS messages Acceptance criterion 1: bulk create SMS messages for COVID-19 vaccination invite communicationsGiven the Health or Care Professional is permitted to send COVID-19 vaccination communications When the Health or Care Professional chooses to bulk send SMS messages to Patients for COVID-19 vaccination invite communications Then the COVID-19 vaccination invite communications are sent as SMS messages C46E8 - bulk create letters for COVID-19 vaccination invite communicationsAs a Health or Care Professional I want to bulk create letters to Patients for COVID-19 vaccination invite communications So that I can invite Patients to book a COVID-19 vaccination appointment via letters Acceptance criterion 1: bulk create letters for COVID-19 vaccination invite communicationsGiven the Health or Care Professional is permitted to create COVID-19 vaccination communications When the Health or Care Professional chooses to bulk create letters to Patients for COVID-19 vaccination invite communications Then the COVID-19 vaccination invite communications are created as letters C46E9 - bulk send email for COVID-19 vaccination invite communicationsAs a Health or Care Professional I want to bulk send email to Patients for COVID-19 vaccination invite communications So that I can invite Patients to book a COVID-19 vaccination appointment via email Acceptance criterion 1: bulk send email for COVID-19 vaccination invite communicationsGiven the Health or Care Professional is permitted to send COVID-19 vaccination communications When the Health or Care Professional chooses to bulk send email to Patients for COVID-19 vaccination invite communications Then the COVID-19 vaccination invite communications are sent via email C46E10 - automatically record which Patients have had COVID-19 vaccination invites createdAs a Health or Care Professional I want the Solution to automatically record when a Patient has had a COVID-19 vaccination invite communication created So that I can track which Patients have already been invited to book a COVID-19 vaccination appointment Acceptance criterion 1: automatically record which Patients have had COVID-19 vaccination invites createdGiven the Health or Care Professional selects to create COVID-19 vaccination invite communications When the COVID-19 vaccination invite communications are created Then a record of each communication is created for each Patient And the date and time the communication was created is recorded And the method of communication is recorded C46E11 - view whether Patients have had a COVID-19 vaccination invite communication createdAs a Health or Care Professional I want to view whether a Patient has had a COVID-19 vaccination invite communication created or not So that I can track which Patients have already been invited to book a COVID-19 vaccination appointment Acceptance criterion 1: view which Patients have had COVID-19 vaccination invites createdGiven COVID-19 vaccination invite communications have been created for Patients When a Health or Care Professional selects to view which Patients have had a COVID-19 vaccination invite communication created Then the Patients are displayed And the date and time the communication was created can be viewed And the method of communication can be viewed Acceptance criterion 2: view which Patients have not had COVID-19 vaccination invites createdGiven COVID-19 vaccination invite communications have been created for some Patients And there are Patients that have not had COVID-19 vaccination invite communications created When a Health or Care Professional selects to view which Patients have not had a COVID-19 vaccination invite communication created Then the Patients are displayed C46E12 - automatically bulk send booking reminders to Patients via SMS messages for COVID-19 vaccination invitesAs a Health or Care Professional I want booking reminders to be automatically sent in bulk via SMS messages for Patients who have been invited to book, but have not yet booked, a COVID-19 vaccination appointment. So that Patients are reminded to book COVID-19 vaccination appointments Acceptance criterion 1: automatically bulk send booking reminders to Patients via SMS messages for COVID-19 invitesGiven COVID-19 vaccination invite communications have been sent for Patients And some of these Patients have not had a COVID-19 vaccination appointment booked When bulk booking reminders are triggered for Patients Then booking reminders are automatically sent via SMS messages to these Patients C46E13 - automatically bulk create booking reminders to Patients as letters for COVID-19 vaccination invitesAs a Health or Care Professional I want booking reminders to be automatically created in bulk as letters for Patients who have been invited to book, but have not yet booked, a COVID-19 vaccination appointment. So that Patients are reminded to book COVID-19 vaccination appointments Acceptance criterion 1: automatically bulk create booking reminders to Patients as letters for COVID-19 invitesGiven COVID-19 vaccination invite communications have been created for Patients And some of these Patients have not had a COVID-19 vaccination appointment booked When bulk booking reminders are triggered for Patients Then booking reminders are automatically created as letters for these Patients C46E14 - automatically bulk send booking reminders to Patients via email for COVID-19 vaccination invitesAs a Health or Care Professional I want booking reminders to be automatically sent in bulk via email for Patients who have been invited to book, but have not yet booked, a COVID-19 vaccination appointment. So that Patients are reminded to book COVID-19 vaccination appointments Acceptance criterion 1: automatically bulk send booking reminders to Patients via email for COVID-19 invitesGiven COVID-19 vaccination invite communications have been created for Patients And some of these Patients have not had a COVID-19 vaccination appointment booked When bulk booking reminders are triggered for Patients Then booking reminders are automatically sent via email to these Patients C46E15 - book Appointments across Solutions using GP Connect Appointments ManagementAs a Health or Care Professional I want to book COVID-19 vaccination appointments for Patients across Solutions using GP Connect Appointments Management So that I can book COVID-19 vaccination appointments for patients across GP Solutions Acceptance criterion 1: book Appointments across Solutions using GP Connect Appointments ManagementGiven the Health or Care Professional is permitted to manage COVID-19 appointments When the Health or Care Professional selects to book a COVID-19 vaccination appointment for a Patient across GP Solutions using GP Connect Appointments Management Then the appointment is booked C46E16 - Patients can book their own COVID-19 vaccination appointmentsAs a Patient I want to book COVID-19 vaccination appointments So that I can book COVID-19 vaccination appointments for myself without contacting a Health or Care organisation Acceptance criterion 1: Patients can book their own COVID-19 vaccination appointmentsGiven the Patient is eligible to book COVID-19 appointments And availability for COVID-19 vaccinations appointments has been defined for a vaccination site When the Patient selects to book a COVID-19 vaccination appointment Then the appointment is booked C46E17 - Patients can re-schedule their own future COVID-19 vaccination appointmentAs a Patient I want to re-schedule my future COVID-19 vaccination appointment So that I can re-schedule my COVID-19 vaccination appointment for myself without contacting a Health or Care organisation Acceptance criterion 1: Patients can re-schedule their own COVID-19 vaccination appointmentsGiven a Patient has a booked COVID-19 vaccination appointment in the future And there are available COVID-19 vaccinations appointments defined for a vaccination site When the Patient selects to re-schedule the COVID-19 vaccination appointment Then the appointment is booked for a different date and time C46E18 - Patients can cancel their own future COVID-19 vaccination appointmentAs a Patient I want to cancel my future COVID-19 vaccination appointment So that I can cancel my COVID-19 vaccination appointment for myself without contacting a Health or Care organisation Acceptance criterion 1: Patients can cancel their own COVID-19 vaccination appointmentsGiven a Patient has a booked COVID-19 vaccination appointment in the future When the Patient selects to cancel the COVID-19 vaccination appointment Then the appointment is cancelled C46E19 - automatically send booking notifications to Patients via SMS messages for COVID-19 vaccination appointmentsAs a Health or Care Professional I want booking notifications to be automatically sent to Patients via SMS messages for COVID-19 vaccination appointments at the point of booking So that Patients are provided with confirmation of their appointment Acceptance criterion 1: automatically send booking notifications to Patients via SMS messages for COVID-19 vaccination appointmentsGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional books a COVID-19 vaccination appointment for a Patient Then a booking notification is automatically sent via a SMS message to the Patient C46E20 - automatically create booking notifications to Patients as letters for COVID-19 vaccination appointmentsAs a Health or Care Professional I want booking notifications to be automatically created for Patients as letters for COVID-19 vaccination appointments at the point of booking So that Patients can be provided with confirmation of their appointment Acceptance criterion 1: automatically create booking notifications to Patients via letters for COVID-19 vaccination appointmentsGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional books a COVID-19 vaccination appointment for a Patient Then a booking notification is automatically created as a letter for the Patient C46E21 - automatically send booking notifications to Patients via email for COVID-19 vaccination appointmentsAs a Health or Care Professional I want booking notifications to be automatically sent to Patients via email for COVID-19 vaccination appointments at the point of booking So that Patients are provided with confirmation of their appointment Acceptance criterion 1: automatically send booking notifications to Patients via email for COVID-19 vaccination appointmentsGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional books a COVID-19 vaccination appointment for a Patient Then a booking notification is automatically sent via an email to the Patient C46E22 - create ad-hoc booking notifications to Patients for COVID-19 vaccination appointmentsAs a Health or Care Professional I want to create ad-hoc booking notifications to Patients for COVID-19 vaccination appointments via any supported communication channel So that I can send booking notifications for Patients with booked COVID-19 vaccination appointments on an ad-hoc basis Acceptance criterion 1: create ad-hoc booking notifications to Patients for COVID-19 vaccination appointmentsGiven the Health or Care Professional is permitted to create COVID-19 vaccination communications When the Health or Care Professional selects to create a booking notification to a Patient for a booked COVID-19 vaccination appointment Then a booking notification is created C46E23 - automatically bulk send appointment reminders to Patients via SMS messages for COVID-19 vaccination appointmentsAs a Health or Care Professional I want appointment reminders to be automatically sent in bulk via SMS Messages for Patients who have a booked COVID-19 vaccination appointment in the future. So that Patients are reminded to attend COVID-19 vaccination appointments Acceptance criterion 1: automatically bulk send appointment reminders to Patients via SMS messages for COVID-19 vaccination appointmentsGiven there are booked COVID-19 vaccination appointments for Patients in the future When bulk appointment reminders are triggered for Patients Then appointment reminders are automatically sent via SMS messages to these Patients C46E24 - automatically bulk create booking reminders to Patients as letters for COVID-19 vaccination appointmentsAs a Health or Care Professional I want appointment reminders to be automatically created in bulk as letters for Patients who have a booked COVID-19 vaccination appointment in the future. So that Patients are reminded to attend COVID-19 vaccination appointments Acceptance criterion 1: automatically bulk create appointment reminders to Patients as letters for COVID-19 vaccination appointmentsGiven there are booked COVID-19 vaccination appointments for Patients in the future When bulk appointment reminders are triggered for Patients Then appointment reminders are automatically created as letters to these Patients C46E25 - automatically bulk send appointment reminders to Patients via email for COVID-19 vaccination appointmentsAs a Health or Care Professional I want appointment reminders to be automatically sent in bulk via email for Patients who have a booked COVID-19 vaccination appointment in the future. So that Patients are reminded to attend COVID-19 vaccination appointments Acceptance criterion 1: automatically bulk send appointment reminders to Patients via email for COVID-19 vaccination appointmentsGiven there are booked COVID-19 vaccination appointments for Patients in the future When bulk appointment reminders are triggered for Patients Then appointment reminders are automatically sent via email to these Patients C46E26 - send ad-hoc appointment reminders to Patients for COVID-19 vaccination appointmentsAs a Health or Care Professional I want to send ad-hoc appointment reminders to Patients for COVID-19 vaccination appointments via any supported communication channel So that I can send appointment reminders for Patients with booked COVID-19 vaccination appointments on an ad-hoc basis Acceptance criterion 1: create ad-hoc appointment reminders to Patients for COVID-19 vaccination appointmentsGiven the Health or Care Professional is permitted to create COVID-19 communications When the Health or Care Professional selects to create an appointment reminder to a Patient for a future booked COVID-19 vaccination appointment Then an appointment reminder is created C46E27 - view all booked COVID-19 vaccination appointments for a specified time periodAs a Health or Care Professional I want to view all booked COVID-19 vaccination appointments for a specified time period So that I can see which Patients have booked COVID-19 vaccination appointments for that time period Acceptance criterion 1: view all booked COVID-19 vaccination appointments for a specified time periodGiven the Health or Care Professional is permitted to view COVID-19 vaccination appointments When the Health or Care Professional selects to view booked COVID-19 vaccination appointments for a specified time period Then all booked appointments for the time period are displayed C46E28 - export all booked COVID-19 vaccination appointments for a specified time periodAs a Health or Care Professional I want to export all booked COVID-19 vaccination appointments for a specified time period So that I can export the details of which Patients have booked COVID-19 vaccination appointments for that time period Acceptance criterion 1: export all booked COVID-19 vaccination appointments for a specified time periodGiven the Health or Care Professional is permitted to view COVID-19 vaccination appointments When the Health or Care Professional selects to export booked COVID-19 vaccination appointments for a specified time period Then all booked appointments for the time period are exported C46E29 - cancel booked COVID-19 vaccination appointments for PatientsAs a Health or Care Professional I want to cancel a booked COVID-19 vaccination appointment for a Patient So that I can cancel any booked COVID-19 vaccination appointments for Patients Acceptance criterion 1: cancel booked COVID-19 vaccination appointments for a PatientGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional selects to cancel a booked COVID-19 vaccination appointment for a Patient Then the appointment is cancelled C46E30 - re-schedule booked COVID-19 vaccination appointments for PatientsAs a Health or Care Professional I want to re-schedule a booked COVID-19 vaccination appointment for a Patient So that I can re-schedule any booked COVID-19 vaccination appointments for Patients Acceptance criterion 1: re-schedule booked COVID-19 vaccination appointments for a PatientGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional selects to re-schedule a booked COVID-19 vaccination appointment for a Patient Then the appointment is booked for a different date and time C46E31 - automatically send appointment cancellation notifications to Patients via SMS messages for COVID-19 appointmentsAs a Health or Care Professional I want appointment cancellation notifications to be automatically sent to Patients via SMS messages for COVID-19 appointments at the point of cancellation So that Patients are provided with a notification of their appointment being cancelled Acceptance criterion 1: automatically send appointment cancellation notifications to Patients via SMS messages for COVID-19 appointmentsGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional cancels a COVID-19 vaccination appointment for a Patient Then an appointment cancellation notification is automatically sent via a SMS message to the Patient C46E32 - automatically create appointment cancellation notifications to Patients as letters for COVID-19 appointmentsAs a Health or Care Professional I want appointment cancellation notifications to be automatically created to Patients as letters for COVID-19 appointments at the point of cancellation So that Patients can be provided with a notification of their appointment being cancelled Acceptance criterion 1: automatically create appointment cancellation notifications to Patients as letters for COVID-19 appointmentsGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional cancels a COVID-19 vaccination appointment for a Patient Then an appointment cancellation notification is automatically created as a letter to the Patient C46E33 - automatically send appointment cancellation notifications to Patients via email for COVID-19 appointmentsAs a Health or Care Professional I want appointment cancellation notifications to be automatically sent to Patients via email for COVID-19 appointments at the point of cancellation So that Patients are provided with a notification of their appointment being cancelled Acceptance criterion 1: automatically send appointment cancellation notifications to Patients via email for COVID-19 appointmentsGiven the Health or Care Professional is permitted to manage COVID-19 vaccination appointments When the Health or Care Professional cancels a COVID-19 vaccination appointment for a Patient Then an appointment cancellation notification is automatically sent via an email to the Patient |
Other Applicable Standards |
Suppliers will have to attain compliance with these Standards and technical requirements during the compliance stage before they can be live on a framework with this Capability: |