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Comment: Capability updated to v1.0.3 as per Roadmap Item RM212
Page Properties

ID

C23

Version

1.0.23

Type

Capability

Category

Appointments

Status

Effective

Effective Date

Framework

...

MUST Epics - Describes the minimum functionality required to deliver a Capability. Solutions MUST be successfully evaluated against each Epic and Acceptance Criteria via Capability Assessment in order to be associated with this Capability

E00438 - manage Appointments for Patients/Service Users at other Health or Care Organisations

As a Health or Care Professional

I want to manage Appointments for Patients/Service Users at other Health or Care Organisations

So that Patients/Service Users can access services provided by other Health or Care Organisations

Acceptance criterion 1: book Appointment for a Patient/Service User at another Health or Care Organisation

Given the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations

When the Health or Care Professional selects to book an Appointment for a Patient/Service User at another Health or Care Organisation

Then the Appointment is booked for that Patient/Service User

Acceptance criterion 2: view Appointment for a Patient/Service User at another Health or Care Organisation

Given the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations

When the Health or Care Professional selects to view an Appointment for a Patient/Service User at another Health or Care Organisation

Then the Appointment is displayed for that Patient/Service User

Acceptance criterion 3: amend Appointment for a Patient/Service User at another Health or Care Organisation

Given the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations

When the Health or Care Professional selects to amend an Appointment for a Patient/Service User at another Health or Care Organisation

Then the Appointment is amended for that Patient/Service User

Acceptance criterion 4: cancel Appointment for a Patient/Service User at another Health or Care Organisation

Given the Health or Care Professional is permitted to manage Appointments for Patients/Service Users at other Health or Care Organisations

When the Health or Care Professional selects to cancel an Appointment for a Patient/Service User at another Health or Care Organisation

Then the Appointment is cancelled for that Patient/Service User

E00438 - Additional Implementation Details

Solutions MUST comply with the following when implementing this Epic:

Info

E00438 - Supporting Information

  • Examples of Cross-Organisation Appointment Booking MAY include, but are not limited to:

    • A group of GP Practices operating extended hours of working by allowing booking of Appointments for Patients/Service Users at other GP Practices across the group

    • Shared Appointment management across a group of Health or Care Organisations to allow Patients/Service Users to be triaged to the most appropriate service to meet the Patient's/Service User's need

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