| Page Properties | ||||
|---|---|---|---|---|
|
...
|
...
|
...
Description
| Excerpt |
|---|
...
|
...
| |
Enables |
...
Health or Care Professionals to request and receive support from other Health |
...
or Care Professionals. |
...
Outcomes
For a Patient/Service User |
...
The Capability may allow the sharing of relevant documents, images or records, improving the quality of support available. It may also support remote consultations between Health and Care Professionals, including video and online consultations, reducing the need for travel and facilitating communication across multi-disciplinary teams.
The e-Consultations (Professional to Professional) Capability can support a variety of processes within Integrated and Federated care settings such as:
- Obtaining clinical advice or guidance from other Health and Care Professionals including referrals
- Patient/Service User conferences e.g. Health and Care Professionals from primary, secondary and social care services discussing the needs of a Patient/Service User who is due to be discharged from hospital
- Multi-disciplinary team conferences
- Personal development of staff through mentoring, coaching and training
- Supervision of staff
Outcomes
...
: | Experience more timely and informed decisions as the Health or Care Professionals involved in their care have access to specialist support. |
For a Health or Care Professional: | Able to request and receive specialist support from other Health or Care Professionals |
...
. | |
For the wider NHS and social care system: | Able to drive |
...
collaborative working practices |
...
- Experience more timely and informed decisions as Health and Care Professionals involved in their care have access to specialist support
...
| titleColor | white |
|---|---|
| titleBGColor | #183152 |
| title | MUST Epics - Epics and acceptance criteria will be evaluated during the Capability Assessment Stage of Onboarding |
...
. |
MUST Epics - Describes the minimum functionality required to deliver a Capability. Solutions MUST be successfully evaluated against each Epic and Acceptance Criteria via Capability Assessment in order to be associated with this Capability |
|---|
E00530 - manage requests for support from other Health or Care ProfessionalsAs a Health or Care Professional I want |
...
to request support from |
...
other Health or Care |
...
Professionals So that I can |
...
receive advice to assist my decision making Acceptance criterion 1: |
...
create requests for support from other Health or Care ProfessionalsGiven the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional |
...
selects to create a request for support from |
...
another Health or Care Professional Then the Health or Care Professional |
...
records information about their request for support And the request for support is created Acceptance criterion 2: view requests for support made to other Health or Care ProfessionalsGiven the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional selects to view a request for support |
...
made to |
...
another Health or Care Professional |
...
Then the request for support is displayed
|
...
|
...
Then the request for support is created
And they can provide information relating to their request
...
E00531 - respond to requests for support from other Health or Care ProfessionalsAs a Health or Care Professional I want |
...
to |
...
respond to |
...
requests for support from |
...
other Health or Care |
...
Professionals So that I can |
...
provide advice to |
...
assist their decision making Acceptance criterion 1: view |
...
requests for support |
...
from other Health or Care ProfessionalsGiven the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional |
...
selects to view a request for support |
...
from another Health or Care Professional Then the request for support is displayed Acceptance criterion 2: respond to |
...
requests for support |
...
from other Health or Care ProfessionalsGiven the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional |
...
selects to respond to |
...
Then a response can created
...
a request for support from another Health or Care Professional Then the Health or Care Professional |
...
records information in their response |
...
| titleColor | white |
|---|---|
| titleBGColor | #375D81 |
| title | MAY Epics - All May Epics and Acceptance Criteria will be evaluated during the Capability Assessment Stage of On-boarding. However, these Epics are not mandatory and will not be used as part of the overall assessment of whether the Capability is fully met. Any May Epics that are assessed as met will be available to buyers via the Buying Catalogue. |
...
And the response is created Acceptance criterion 3: view responses to requests for support from other Health or Care ProfessionalsGiven the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional selects to view a response to a request for support from another Health or Care Professional Then the response is displayed |
MAY Epics - Describes additional functionality associated with the Capability. Suppliers should consider all MAY Epics as part of their User Research. Suppliers can choose to map their Solutions to these Epics and they will be evaluated via Capability Assessment. Framework Authorities or purchasing organisations may require these Epics as product qualification or requirements criteria |
|---|
E00532 - include electronic files with requests for supportAs a Health or Care Professional I want to |
...
include electronic files with requests for support So that I can provide additional information |
...
in requests for support Acceptance criterion 1: |
...
Given that a Health or Care Professional can request support
When they decide to request support from another Health or Care Professional
Then they can provide additional information relating to the request in the form of documents, images and extracts of a Patient/Service User's record
...
include electronic files with requests for supportGiven the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional selects to include an electronic file with a request for support Then the electronic file is included in the request for support Acceptance criterion 2: view electronic files in requests for supportGiven the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional selects to view an electronic file in a request for support Then the electronic file is displayed
E00609 - conduct a Video Consultation with Health or Care ProfessionalsAs a Health or Care Professional I want |
...
to conduct a Video Consultation with Health or Care Professionals |
...
So that I can obtain support from |
...
Health or Care |
...
Professionals when a face-to-face consultation is not |
...
feasible Acceptance criterion 1: |
...
conduct a Video Consultation with Health or Care ProfessionalsGiven the Health or Care Professional is permitted to conduct Video Consultations When the Health or Care Professional selects to conduct a Video Consultation with a Health or Care Professional Then the Video Consultation is conducted with the Health or Care Professional E00648 - record Video Consultations with Health or Care ProfessionalsAs a Health or Care Professional I want to record Video Consultations with other Health or Care Professionals So that |
...
When a Health or Care Professional requests a live consultation with one or more Health and Care Professionals
Then a live consultation can be conducted between the Health and Care Professionals
And information can be shared between participants
And the consultation can be recorded
...
I have recordings of the Video Consultations to refer back to Acceptance criterion 1: Health or Care Professional starts recording a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation with another Health or Care Professional When the Health or Care Professional selects to record the Video Consultation Then the Video Consultation is recorded And all participants are notified that the Video Consultation is being recorded Acceptance criterion 2: Health or Care Professional stops recording a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation with another Health or Care Professional And the Video Consultation is being recorded When the Health or Care Professional selects to stop recording the Video Consultation with the Health or Care Professional Then the recording is stopped And all participants are notified that the Video Consultation recording has stopped Acceptance criterion 3: Health or Care Professional views the recording of a Video ConsultationGiven the Health or Care Professional has ended a Video Consultation with another Health or Care Professional And the Video Consultation has been recorded When the Health or Care Professional selects to view the recording of the Video Consultation Then the recording is displayed E00535 - record requests for support to Patient/Service Users Electronic Patient Records (EPRs)As a Health or Care Professional I want |
...
to record requests for support to Patient/Service Users Electronic Patient Records (EPRs) So that I have a complete record of activity relating to |
...
Patient/Service |
...
Users Acceptance criterion 1: |
...
record requests for support to Patient/Service |
...
Given the Solution enables the capture of consultations between Health and Care Professionals
...
Users Electronic Patient Records (EPRs)Given the Health or Care Professional is permitted to manage requests for support When the Health or Care Professional selects to record a request for support to a Patient/Service |
...
Then the elements of the consultation (e.g. conversation threads, recordings) can be linked to information relating to a Patient/Service User held by the Healthcare Organisation
C29E6 - reports
As a Manager
I want to have access to reports relating to e-Consultations
So that I can make informed decisions
Acceptance criterion 1: report on use of e-Consultations
Given that information on the use of the e-Consultations (Professional to Professional) Solution is available
And the Manager is permitted to run reports
When the Manager wants to report on use of e-Consultations
Then a report can be run to create output relating to the use of the e-Consultations (Professional to Professional) Solution
| Panel | ||||||
|---|---|---|---|---|---|---|
| ||||||
Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability: None |
| Panel | ||||||
|---|---|---|---|---|---|---|
| ||||||
Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability: |
...
User’s Electronic Patient Record (EPR) Then the request for support is recorded to the Patient/Service User’s Electronic Patient Record (EPR) E00536 - view Advice and Guidance reportsAs a Health or Care Professional I want to view Advice and Guidance reports So that I can view Advice and Guidance reports Acceptance criterion 1: view Advice and Guidance reportsGiven the Health or Care Professional is permitted to view Advice and Guidance reports When the Health or Care Professional selects to view an Advice and Guidance report Then the report results are displayed |
Items on the Roadmap which impact or relate to this Capability |
|---|
...
|
...
|