Video Consultation GEN2 uplift, additional Epics and new Data Collection Standard
ID | RM198 |
|---|---|
Version | 1.0.0 |
Type | Roadmap Item |
Frameworks |
Title | Video Consultation GEN2 uplift, additional Epics and new Data Collection Standard |
|---|---|
Description | GEN2 uplift of Video Consultation Capability, plus: new MAY Epics, 1x new MUST Epic and a new OCVC Reporting Standard |
Date Added | Oct 2, 2023 |
Standards and Capabilities | |
Change Route | Managed Capacity - Minor/Patch uplifts |
Change Type | Uplift |
Status | Closed |
Publication Date | Oct 2, 2023 |
Effective Date | Oct 16, 2023 |
Incentives / Funding | No |
Incentive / Funding Dates | N/A |
Background
The below changes to the Video Consultation Capability have arisen from:
Review and analysis on the submitted and passed Supplier Defined Epics for the DFOCVC Framework highlighted 10 new MAY Epics that can be added to the Video Consultation Capability.
Capability model improvement work highlighted the functionality described in E00617 was already mandated as part of the DFOCVC commercial documentation and it was agreed that for better visibility that this should be surfaced via a new Epic in the Video Consultation Capability, which in turn would link to the new Online Consultations and Video Consultations Reporting Standard.
GEN2 changes outlined below are part of the evolution of the existing relevant Digital Care Services (DCS) Capabilities and Standards Model into a new format. The intention of the new format is to provide a more flexible requirements model that reduces barriers to innovation as Suppliers can build iteratively to meet user needs
Outline Plan
Not applicable as the Roadmap Item is a Patch change and no work is required by Suppliers
Summary of Change
Online Consultations and Video Consultations Reporting Standard: New Standard |
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Video Consultation Capability: New MUST Epic |
E00617 - Video Consultations data collectionAs a Health or Care Professional I want Video Consultations data to be submitted to the Authority So that information can be submitted to the Authority to support understanding of demand and activity within a Healthcare Organisation Acceptance criterion 1: create Video Consultations data for submissionGiven there is Video Consultations data to be submitted by the Solution When the creation of the Video Consultations data file is triggered Then the Video Consultations data file is created E00617- Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
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Video Consultation Capability: updated - GEN2 uplift |
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Video Consultation Capability: 10 New MAY Epics |
E00606 - Patient/Service User can re-join a Video ConsultationAs a Patient/Service User I want to re-join a Video Consultation with a Health or Care Professional after I have left So that I can re-join the Video Consultation when I need to and continue speaking to the Health or Care Professional Acceptance criterion 1: Patient/Service User can re-join a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation with a Patient/Service User And the Patient/Service User has left the Video Consultation with the Health or Care Professional When the Patient/Service User selects to re-join the Video Consultation Then the Patient/Service User re-joins the Video Consultation E00607- Health or Care Professional can re-join a Video ConsultationAs a Health or Care Professional I want to leave and re-join a Video Consultation with a Patient/Service User So that I can leave the Video Consultation when I need to and re-join to continue speaking to the Patient/Service User Acceptance criterion 1: Health or Care Professional can re-join a Video ConsultationGiven the Health or Care Professional has left a Video Consultation with a Patient/Service User When the Health or Care Professional selects to re-join the Video Consultation Then the Health or Care Professional re-joins the Video Consultation with the Patient/Service User E00608 - Patient/Service User can create a pseudonymAs a Patient/Service User I want to create a pseudonym when I am in a Group Video Consultation with Patients/Service Users So that my pseudonym is visible to Patients/Service Users in the Group Video Consultation instead of my name Acceptance criterion 1: Patient/Service User can create a pseudonymGiven the Health or Care Professional is conducting a Group Video Consultation with Patients/Service Users And a Patient/Service User’s name is automatically hidden from Patients/Service Users in the Group Video Consultation When the Patient/Service User selects to create a pseudonym Then the pseudonym is created And the Patient/Service User's pseudonym is visible to participants in the Group Video Consultation Acceptance criterion 2: Patient/Service User’s name is visible to the Health or Care ProfessionalGiven the Health or Care Professional is conducting a Group Video Consultation with Patients/Service Users When a Patient/Service User has created a pseudonym Then the Health or Care Professional can also view the Patient/Service User’s name E00609 - conduct a Video Consultation with Health or Care ProfessionalsAs a Health or Care Professional I want to conduct a Video Consultation with Health or Care Professionals So that I can obtain support from Health or Care Professionals when a face-to-face consultation is not feasible Acceptance criterion 1: conduct a Video Consultation with Health or Care ProfessionalsGiven the Health or Care Professional is permitted to conduct Video Consultations When the Health or Care Professional selects to conduct a Video Consultation with a Health or Care Professional Then the Video Consultation is conducted with the Health or Care Professional E00610 - switch from an audio call to a Video ConsultationAs a Health or Care Professional I want to switch from an audio call with a Patient/Service User to a Video Consultation So that I can assess a Patient/Service User visually Acceptance criterion 1: switch from an audio call to a Video ConsultationGiven the Health or Care Professional is permitted to conduct Video Consultations When the Health or Care Professional is on an audio call with a Patient/Service User Then the Health or Care Professional can switch from an audio call to a Video Consultation with the Patient/Service User E00610 - Additional Implementation DetailsSolutions MUST comply with the following when implementing this Epic:
E00611 - visual request to interact during a Video ConsultationAs a Health or Care Professional I want participants of a Video Consultation to visually indicate when they want to interact So that all participants can see the visual indicator during the Video Consultation Acceptance criterion 1: visual indication to interact during a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation When a participant selects to visually indicate to interact Then the visual indication to interact is visible to participants in the Video Consultation Acceptance criterion 2: remove visual indicator for interaction during a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation And a participant has visually indicated to interact When the participant selects to remove the visual indicator for interaction Then the visual indicator is no longer visible to participants in the Video Consultation E00611 - Supporting Information
E00612 - view a list of participants in a Video ConsultationAs a Health or Care Professional I want a list of participants in a Video Consultation to be available So that a list of participants in the Video Consultation can be viewed Acceptance criterion 1: view a list of participants in a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation When a participant selects to view the list of participants in the Video Consultation Then the list of participants is displayed E00613 - customise background during a Video ConsultationAs a Health or Care Professional I want participants to customise their background in a Video Consultation So that participants have the flexibility to customise their background Acceptance criterion 1: customise background during a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation When a participant selects to customise their background in the Video Consultation Then the background is customised for the participant in the Video Consultation E00614 - auto-transcription of a Video ConsultationAs a Health or Care Professional I want auto-transcription of Video Consultations So that I have a transcript of the Video Consultation to refer back to Acceptance criterion 1: configure auto-transcription of a Video ConsultationGiven the Health or Care Professional is permitted to configure auto-transcription of Video Consultations When the Health or Care Professional selects to configure auto-transcription of Video Consultations Then auto-transcription of Video Consultations is configured Acceptance criterion 2: auto-transcription of a Video ConsultationGiven the Health or Care Professional is conducting a Video Consultation When auto-transcription of Video Consultations is configured Then the Video Consultation is auto-transcribed Acceptance criterion 3: Health or Care Professional can refer back to the auto-transcription of a Video ConsultationGiven the Health or Care Professional has ended a Video Consultation with a Patient/Service User And the Video Consultation has been recorded And the Video Consultation is auto-transcribed When the Health or Care Professional selects to refer back to the auto-transcription of the Video Consultation Then the transcription of the Video Consultation is available for the Health or Care Professional to refer back to E00615 - assess vital signs of a Patient/Service UserAs a Health or Care Professional I want to assess the vital signs of Patient/Service User in a Video Consultation So that I have the Patient/Service User's vital signs information Acceptance criterion 1: configure vital sign assessmentGiven the Health or Care Professional is permitted to configure vital sign assessment in Video Consultation When the Health or Care Professional selects to configure vital sign assessment in Video Consultation Then vital sign assessment in Video Consultation is configured Acceptance criterion 2: assess vital signs of a Patient/Service UserGiven the Health or Care Professional is conducting a Video Consultation with a Patient/Service User And vital sign assessment in Video Consultation is enabled When the Health or Care Professional selects to start the vital sign assessment of the Patient/Service User Then the vital signs are displayed to the Health or Care Professional |
Full Specification
Video Consultation v1.0.1
Online Consultations and Video Consultations Reporting Standard
Assurance Approach
For existing DFOCVC Suppliers:
The results of previous Capability Assessments will be carried over, and no further evidence or assurance will be required, from GEN1 to GEN2 for:
Epics and Acceptance Criteria that have not changed.
Epics that have been split out into multiple Epics, where the Acceptance Criteria has not changed.
Epics that have had Acceptance Criteria merged, but the overall functionality described has not changed.
It is assumed that Suppliers with Solutions on the DFOCVC Framework have already achieved compliance with the functionality described in the new MUST Epic E00617 as this was mandated as part of the commercial documentation for the DFOCVC Framework.
For New Suppliers:
These Epics will be assessed as part of the Capability Assessment phase and this will be a high level assessment based on the Acceptance Criteria defined
These Epics are not intended to replace the full assurance process for any related Standards (e.g. assessing the Epic does not negate the need for the Interoperability Standard to be fully assured by the appropriate team)