Field ID	Data Item
H1	report_period_start
H2	report_period_end
H3	supplier
H4	supplier_system
H5	supplier_ system_version
H6	gp_practice_code
408	online_service_enabled_status (retired - return blank)
513	new_online_patient_count
511	new_vua_count
512	online_patient_count
510	vua_count
409	online_appointment_enabled_status
514	online_patient_appointment_count
515	rosu_appointment_count (retired - return blank)
208	appointment_available_count
209	appointment_available_online_count
210	appointment_scheduled_count
108	appointment_scheduled_trans_count
110	appointment_scheduled_ooh_online_trans_count
610	appointment_scheduled_online_trans_count
109	appointment_cancelled_trans_count
111	appointment_cancelled_ooh_online_trans_count
611	appointment_cancelled_online_trans_count
212	appointment_dna_appt_count
213	appointment_dna_online_appt_count
620	appointment_view_online_count (retired - return blank)
410	online_prescription_enabled_status
516	online_patient_prescription_count
517	rosu_prescription_count (retired - return blank)
612	prescription_online_trans_count
308	prescriptions_ordered_trans_count
310	prescription_online_ooh_trans_count
311	prescription_online_eps_count
309	items_ordered_total_count
621	prescription_view_online_count (retired - return blank)
411	online_communication_enabled_status
518	online_patient_communication_count
519	rosu_communication_count (retired - return blank)
613	comms_online_patient_count
614	comms_online_clinician_count
420	online_document_view_enabled_status
524	online_patient_document_view_count
525	rosu_letter_view_count (retired - return blank)
617	online_record_document_view_count
413	online_record_view_enabled_status
522	online_patient_record_view_count
523	rosu_record_view_count (retired - return blank)
615	online_record_view_count
412	online_summary_record_view_enabled_status
520	online_patient_summary_record_view_count
521	rosu_summary_record_view_count (retired - return blank)
616	online_summary_record_view_count
421	online_test_result_view_enabled_status (retired - return blank)
526	online_patient_test_result_view_count (retired - return blank)
527	rosu_test_result_view_count (retired - return blank)
618	online_record_test_result_view_count (retired - return blank)
619a	update_demographics_online_trans_count
619b	other_online_trans_count (retired - return blank)
608	total_online_transactions_count
609	unique_online_patient_record_trans_count (retired - return blank)
622	coded_record_view_enabled_status
623	coded_online_patient_record_view_count
624	coded_record_view_online_count
1010	total_login_count_p
1011	total_login_count_p1
1108	total_documents_count
1109	total_documents_scanned_count
1110	total_documents_electronic_count
1201	appointment_available_core_hours_count
1202	appointment_available_extended_hours_count
1203	appointment_available_duration_less_10_count
1204	appointment_available_duration_over_10_count
1207	appointment_available_mode_face_to_face_count
1208	appointment_available_mode_phone_count
1209	appointment_available_mode_video_count
1210	appointment_available_mode_home_visit_count
1211	appointment_available_mode_online_count
1213	appointment_available_mode_other_count
1214	appointment_available_hcptype_gp_count
1216	appointment_available_hcptype_nurse_count
1217	appointment_available_hcptype_other_clinical_count
1218	appointment_available_hcptype_other_count
1219	appointment_scheduled_online_count
1220	appointment_cancelled_count
1221	appointment_cancelled_online_count
1222	appointment_scheduled_core_hours_count
1223	appointment_scheduled_extended_hours_count
1224	appointment_attended_count
1227	appointment_scheduled_mode_face_to_face_count
1228	appointment_scheduled_mode_phone_count
1229	appointment_scheduled_mode_video_count
1230	appointment_scheduled_mode_home_visit_count
1231	appointment_scheduled_mode_online_count
1232	appointment_scheduled_mode_other_count
1233	appointment_scheduled_hcptype_gp_count
1235	appointment_scheduled_hcptype_nurse_count
1236	appointment_scheduled_hcptype_other_clinical_count
1237	appointment_scheduled_hcptype_other_count
1238	third_next_appointment_time_GP_total
1239	third_next_appointment_time_nurse_total
1240	third_next_appointment_time_other_clinical_total
1241	third_next_appointment_time_GP_trans_count
1242	third_next_appointment_time_nurse_trans_count
1243	third_next_appointment_time_other_clinical_trans_count
1244	appointment_patient_sex_male_count
1245	appointment_patient_sex_female_count
1246	appointment_patient_sex_unknown_count
1247	appointment_patient_ethnicity_white_count
1248	appointment_patient_ethnicity_mixed_count
1249	appointment_patient_ethnicity_asian_count
1250	appointment_patient_ethnicity_black_count
1251	appointment_patient_ethnicity_other_count
1252	appointment_patient_ethnicity_unknown_count
1253	appointment_patient_age_0-1_count
1254	appointment_patient_age_1-5_count
1255	appointment_patient_age_6-15_count
1256	appointment_patient_age_16-45_count
1257	appointment_patient_age_46-64_count
1258	appointment_patient_age_65-80_count
1259	appointment_patient_age_over_81_count
1260	patient_attended_multiple_appointments_count

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This should go back as far as the month of the earliest booked date/time associated with any Appointment in the reporting period i.e. for the February reporting period, if an Appointment has a booked date/time in November then all Appointments with a start date/time in November, December, January and February will be required.","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph","content":[{"text":"If it is not possible to achieve this, then at least the month prior to the reporting period (month) should be considered. Any booked date/time(s) in a month which is two or more before the reporting period should then be discarded.","type":"text","marks":[{"type":"em"}]}]},{"type":"paragraph"},{"type":"table","attrs":{"layout":"default","localId":"eb4ab8af-b094-4837-8606-0f6b31689e38"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_start_date","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The date on which the Appointment is due to take place (within the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: dd/mm/yyyy","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_start_time","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The time at which the Appointment is due to start (within the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: hh:mm","type":"text","marks":[{"type":"em"}]},{"text":" ","type":"text"},{"text":"(must use 24 hour clock or have an indication of ‘am’ or ‘pm’)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_slot_type","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The Slot Type assigned to the Appointment (i.e. routine/standard or urgent/on the day)","type":"text"}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"As the need to differentiate between ‘routine’ and ‘urgent’ Appointments has now been removed, it may no longer be necessary to extract the ‘appointment_slot_type’ field. However, it is necessary to exclude ‘embargoed’ and/or ‘blocked’ Slots i.e. Appointment Slots showing as available but which were never actually available for a Patient to book. Slots such as these should either not be extracted from the system at all or an indicator of this status should be extracted. This may be the ‘slot type’ field, a different field or a flag etc. dependent on system functionality. The Authority will engage with Suppliers on this.","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_hcp_type","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The healthcare professional type assigned to the Appointment (GP, Nurse, Other – clinical)","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_booked_date_1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The date on which the Appointment was booked for the first time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: dd/mm/yyyy","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_booked_time_1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The time at which the Appointment was booked for the first time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: hh:mm:ss (must use 24 hour clock or have an indication of ‘am’ or ‘pm’)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_booked_date_2","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The date on which the Appointment was booked for the second time (whether in or 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‘pm’)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_booked_date_3","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The date on which the Appointment was booked for the third time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: dd/mm/yyyy","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_booked_time_3","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The time at which the Appointment was booked for the third time (whether in or before the reporting 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dd/mm/yyyy","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_cancelled_time_1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The time at which the Appointment was cancelled for the first time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: hh:mm:ss (must use 24 hour clock or have an indication of ‘am’ or ‘pm’)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_cancelled_date_2","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The date on which the Appointment was cancelled for the second time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: dd/mm/yyyy","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_cancelled_time_2","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The time at which the Appointment was cancelled for the second time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: hh:mm:ss (must use 24 hour clock or have an indication of ‘am’ or ‘pm’)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_cancelled_date_3","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The date on which the Appointment was cancelled for the third time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: dd/mm/yyyy","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_cancelled_time_3","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The time at which the Appointment was cancelled for the third time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: hh:mm:ss (must use 24 hour clock or have an indication of ‘am’ or ‘pm’)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_cancelled_date_4","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The date on which the Appointment was cancelled for the fourth time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: dd/mm/yyyy","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"appointment_cancelled_time_4","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The time at which the Appointment was cancelled for the fourth time (whether in or before the reporting period)","type":"text"}]},{"type":"paragraph","content":[{"text":"Format: hh:mm:ss (must use 24 hour clock or have an indication of ‘am’ or ‘pm’)","type":"text","marks":[{"type":"em"}]}]}]}]}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"Following the extraction of the raw data items, there are some initial steps to be undertaken to group the data which are unique to each of the first three new fields (1238, 1239, 1240). These are set out below:","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"1238: third_next_appointment_time_GP_total","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"List all Appointments for the reporting period (month) and the previous reporting periods as far back as the month of the earliest booked date/time associated with an Appointment ","type":"text"},{"text":"e. for February reporting period, if an Appointment has a booked date/time in December, all Appointments with a start date/time in February, January and December should be included.","type":"text","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Order by Appointment start date and time","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Remove any blocked/embargoed Appointment Slots if extracted ","type":"text"},{"text":"(any Appointments which were not actually available for Patients to book)","type":"text","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Create sub-group of those Appointments with HCP type of ","type":"text"},{"text":"General Practitioner (GP)","type":"text","marks":[{"type":"link","attrs":{"href":"https://nhse-dsic.atlassian.net/wiki/spaces/DCSDCS/pages/1391134317/Management+Information+MI+Reporting#General-Practitioner-(GP)"}}]},{"text":" ","type":"text","marks":[{"type":"link","attrs":{"href":"https://nhse-dsic.atlassian.net/wiki/pages/resumedraft.action?draftId=1391134317#ManagementInformation(MI)Reporting-GeneralPractitioner(GP)"}}]},{"text":"(as defined in Healthcare Professional Types)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"1239: third_next_appointment_time_nurse_total","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"List all Appointments for the reporting period (month) and the previous reporting periods as far back as the month of the earliest booked date/time associated with an Appointment ","type":"text"},{"text":"e. for February reporting period, if an Appointment has a booked date/time in December, all Appointments with a start date/time in February, January and December should be included.","type":"text","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Order by Appointment start date and time","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Remove any blocked/embargoed Appointment Slots if extracted ","type":"text"},{"text":"(any Appointments which were not actually available for Patients to book)","type":"text","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Create sub-group of those Appointments with HCP type of ","type":"text"},{"text":"Nurse ","type":"text","marks":[{"type":"link","attrs":{"href":"https://nhse-dsic.atlassian.net/wiki/spaces/DCSDCS/pages/1391134317/Management+Information+MI+Reporting#Nurse"}}]},{"text":" ","type":"text","marks":[{"type":"link","attrs":{"href":"https://nhse-dsic.atlassian.net/wiki/pages/resumedraft.action?draftId=1391134317"}}]},{"text":"(as defined in Healthcare Professional Types)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"1240: third_next_appointment_time_other_clinical_total","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"List all Appointments for the reporting period (month) and the previous reporting periods as far back as the month of the earliest booked date/time associated with an Appointment ","type":"text"},{"text":"e. for February reporting period, if an Appointment has a booked date/time in December, all Appointments with a start date/time in February, January and December should be included.","type":"text","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Order by Appointment start date and time","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Remove any blocked/embargoed Appointment Slots if extracted ","type":"text"},{"text":"(any Appointments which were not actually available for Patients to book)","type":"text","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Create sub-group of those Appointments with HCP type of ","type":"text"},{"text":"Other – Clinical","type":"text","marks":[{"type":"link","attrs":{"href":"https://nhse-dsic.atlassian.net/wiki/spaces/DCSDCS/pages/1391134317/Management+Information+MI+Reporting#Other---Clinical"}}]},{"text":" ","type":"text"},{"text":"(as defined in Healthcare Professional Types)","type":"text","marks":[{"type":"em"}]}]}]}]},{"type":"paragraph","content":[{"text":"Having created these three subgroups of Appointments, the following query set should be run to generate the figures to be entered into the Management Information Reports Specification spreadsheet. ","type":"text"}]},{"type":"paragraph","content":[{"text":"It is likely that there will be some instances of booked date/time(s) towards the end of the reporting period (month) where the actual TNA cannot be identified as it falls in a subsequent month. These MUST be omitted to ensure that false values are not included. As such, Suppliers will also need to return a figure for the total number of TNA figures summed together (fields 1241, 1242, 1243) in order that The Authority can calculate an average.","type":"text"}]},{"type":"paragraph"},{"type":"mediaSingle","attrs":{"layout":"wide","width":100.0},"content":[{"type":"media","attrs":{"width":698,"id":"81e0532d-99c2-44e5-99ee-ff4a1273c5b9","collection":"contentId-1391134317","type":"file","height":982}}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"OPTION 2 – Apply methodology directly to the system","type":"text"}]},{"type":"paragraph","content":[{"text":"Rather than extracting data at the end of each reporting period as per Option 1, the methodology as set out above could be applied directly to the information held in the system at each Practice at the end of each reporting period (month).","type":"text"}]},{"type":"paragraph","content":[{"text":"The fields to be populated and the query set to be applied remain exactly the same. ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"There is no requirement to differentiate between ‘routine’ and ‘urgent’ Appointments. All Slots should be included.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ensure that ‘blocked’ and/or ‘embargoed’ Appointment Slots i.e. Appointment Slots which may show as available but which were not actually available for a Patient to book, are NOT included.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Please note the following exclusion:","type":"text"}]},{"type":"paragraph","content":[{"text":"Taking this approach allows for the identification of a TNA which falls in a month subsequent to the reporting period (month) as all information is available.","type":"text"}]},{"type":"paragraph","content":[{"text":"Therefore, for consistency, any instance where the TNA identified falls in a month subsequent to the reporting period (month) MUST be excluded and ignored ","type":"text","marks":[{"type":"strong"}]},{"text":"i.e. for the February reporting period, in any case where the actual TNA identified is in March or later, this instance MUST be ignored and excluded from the sum returned.","type":"text","marks":[{"type":"strong"},{"type":"em"}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"OPTION 3 – Calculate at time of booking and store","type":"text"}]},{"type":"paragraph","content":[{"text":"The third option for returning the TNA sum as part of the Business Information Reporting Specification","type":"text"},{"text":" ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#333333"}}]},{"text":"does not rely on the methodology for a retrospective calculation as set out for Options 1 and 2 above.","type":"text"}]},{"type":"paragraph","content":[{"text":"Instead the third next available Appointment would be identified and the time in days between the booking time and the start time of the TNA calculated as any Appointment is booked i.e. any time an Appointment booking is saved into the Appointments system the TNA is identified and the number of days between the booking time and the start date/time of the TNA is stored to be returned in Management Information for the appropriate month. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Please note the following conditions:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The split by HCP type will be determined by the characteristics of the Appointment booked even if this is not the third next available Appointment. ","type":"text"},{"text":"e. if the Appointment booking is for an Appointment with a nurse, then the third next available Appointment with a nurse should be identified at the point of this booking and included within the figure returned for field 1239.","type":"text","marks":[{"type":"em"}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The figure calculated should be included in the Management Information return for the reporting period in which the Appointment booked is due to take place based on the start date/time of that Appointment.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"i.e. if a booking is made in January for an Appointment in February, the TNA figure calculated at the time of that booking should be returned as part of the February Management Information return.","type":"text","marks":[{"type":"em"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ensure that ‘blocked’ and/or ‘embargoed’ Appointment Slots i.e. Appointment Slots which may show as available but which were not actually available for a Patient to book, are NOT included","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Instances where the TNA identified falls in a month subsequent to the Appointment being booked MUST be ignored and excluded from the figures to be returned in order to be consistent with Options 1 and 2.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"i.e. if a booking is made for an Appointment in February, but the TNA identified at the time of this booking is in March (or later), this MUST be excluded from any data returned.","type":"text","marks":[{"type":"em"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"It is recognised that selecting option 3 is unlikely to allow for the return of historical TNA data","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Worked Examples","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"2bd575ca-4857-4b56-a77e-45feeac8fb2b"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"background":"#deebff","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Appt no.","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#deebff","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Appt start date/time","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#deebff","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Booked date/time 1","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#deebff","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Cancelled date/time 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The TNA identified would be Appt 23. However, because the Supplier only extracts the data for the reporting month (February), Appt 22 and Appt 23 which are in March do not appear in the data. Hence it would not be possible to identify the TNA. Therefore, this MUST be excluded from the data returned.","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Option 2","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Apply the methodology to calculate TNA directly to the system without an extraction of data.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Any TNA identified which falls in March (or any month after February) should be ignored and excluded from the data returned. Although it would be possible to identify that the TNA for the booked date/time associated with Appt 21 is Appt 23, this figure should be ignored for consistency as it would not be possible to obtain it using Option 1 methodology.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Option 3","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The TNA is identified and calculated at the time at which the Appointment is booked i.e. for Appt 10, the TNA would be identified as Appt 5 at the point at which Appt 10 was booked (28","type":"text"},{"text":"th","type":"text","marks":[{"type":"subsup","attrs":{"type":"sup"}}]},{"text":" Jan at 3pm), the amount of time between the booking time and the start time would be calculated and stored ready to be returned as part of the February Management Information return.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The figure calculated must be included in the Management Information for the reporting period in which the Appointment booked is due to take place based on the start date/time of that Appointment i.e. for Appt 10, although the booked date/time is in January, the start date/time of the Appointment booked is in February, therefore this should be returned as part of the February return.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Any TNA identified which falls in March (or any month after February) should be ignored and excluded from the data returned. 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