Standards & Good Practice Guides

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None of the below links and documents will be used for any assurance activities unless otherwise stated in other documentation.

National Standards

For health and social care Standard on information and communication support needs see :- Accessible Information ISN

For information Standard implemented through EPaCCS see :- Palliative Care Co-ordination: Core Content ISN

General Standards Documentation

International Organization for Standardization - https://www.iso.org/home.html

The British Standards Institution - https://www.bsigroup.com/

Government Digital Service (GDS)

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Green IT

Greening government ICT strategy - https://www.gov.uk/government/publications/greening-government-ict-strategy  

Waste Electrical and Electronic Equipment recycling (WEEE) - http://www.hse.gov.uk/waste/waste-electrical.htm

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Design and build digital services for the NHS (NHS - https://betaservice-manual.nhs.uk/service-manual/)

ISO 9241-210:2010 Human-centred design for interactive systems (- https://www.iso.org/standard/52075.html)

W3C Web Content Accessibility Guidelines (WCAG) - https://www.w3.org/WAI/standards-guidelines/wcag/ and https://www.w3.org/WAI/intro/usable

EU accessibility directive (- https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L_.2016.327.01.0001.01.ENG&toc=OJ:L:2016:327:TOC)

Security

The National Cyber Security Centre - https://www.ncsc.gov.uk/

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Good Practice Guidance on Identity Verification : - https://www.england.nhs.uk/wp-content/uploads/2015/03/identity-verification.pdf

Proxy Access : - https://www.rcgp.org.uk/-/media/4D359C85F1DD4BB1AEC8E32698AB6A1D.ashx

Identity Verification and Authentication : - https://digital.nhs.uk/data-and-information/information-standards/information-standards-and-data-collections-including-extractions/publications-and-notifications/standards-and-collections/dcb3051-identity-verification-and-authentication-standard-for-digital-health-and-care-services

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