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Description
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Supports the efficient planning and scheduling of the health and care workforce to ensure that services can be delivered effectively by the right staff. |
Cross-Organisation Workforce Management Capability involves planning the assignment and deployment of a Health and Care workforce across a collection of Organisations and sites providing a range of services to a community in order to best meet the health and care needs of the population. This may involve Health and Care Professionals operating from locations outside of their 'home' Organisation or location (e.g. in other Organisations premises) which requires co-ordination of the various resources (people, equipment, 'rooms', etc). The Cross-Organisation Workforce Management Capability will allow schedules to be created that assign the correct staff, locality and equipment to services and for these schedules to be shared with staff.
The Capability may allow for trend analysis and future forecasting and may also allow sharing of the workforce information with other Solutions. Management information reporting Management information reporting may also be provided within the Capability enables to enable monitoring.
Outcomes
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EpicWM1 - maintain service scheduleAs a Workforce Manager I want to maintain service schedules based on service need and resource availability So that I can ensure the needs of the Service Users are met in the most efficient way (e.g. minimise empty rooms, minimise staff travelling, minimise use of locum staff, maximise equipment use) Acceptance criterion 1: create service scheduleGiven one or more services have been defined And the requirements of those services have been defined (e.g. a physiotherapy service requiring certain staff roles, at specific locations with specific equipment) When the user chooses to create a service schedule Then the service schedule is created And any unmet requirements of the services can be identified Acceptance criterion 2: view service scheduleGiven a service schedule has been created When the user chooses to view a service schedule Then the service schedule is displayed Acceptance criterion 3: amend a service scheduleGiven the service schedule has been created When the user chooses to amend the service schedule (e.g. insufficient staff to work at the required location, or required equipment is unavailable) Then the schedule is amended Acceptance criterion 4: delete service scheduleGiven a service schedule has been created When the user chooses to delete a service schedule Then the service schedule is deleted EpicWM2 - share service scheduleAs a Workforce Manager I want to share service schedules So that I can communicate schedules to Staff Members Acceptance criterion 1: share service schedulesGiven that the service schedule has been created When the user chooses to share the service schedule Then the service schedule is shared with Staff Members |
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EpicWM3 - workforce management reportingAs a Workforce Manager I want to generate reports on schedules (e.g. resource utilisation, staff allocation to services) So that I can monitor the effectiveness of the schedules Acceptance criterion 1: workforce management reportingGiven a user is permitted to run workforce management reporting And service schedule information is available When the user chooses to run the report Then the report is displayed EpicWM4 - share workforce informationAs a Workforce Manager I want to share workforce information (e.g. employee contractual information, employee skills and employee attendance records) So that employee information is maintained in one place EpicWM5 - trends & forecastingAs a Workforce Manager I want to have facilities to monitor trends and forecast the future workforce and resource needs (e.g. absences, leave, future estimations) So that I can better plan the workforce needs of our Organisations EpicWM6 - export schedulesAs a Workforce Manager I want to export service schedules So that they can be utilised by other Organisations or Solutions |
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Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability: None |
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Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability: |
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Suppliers will not be assessed or assured on these Roadmap Items as part of Onboarding
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