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Description
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Supports the efficient planning and scheduling of the health and care workforce to ensure that services can be delivered effectively by the right staff. |
Cross-Organisation Workforce Management Capability involves planning the assignment and deployment of a Health and Care workforce across a collection of Organisations and sites providing a range of services to a community in order to best meet the health and care needs of the population. This may involve Health and Care Professionals operating from locations outside of their 'home' Organisation or location (e.g. in other Organisations premises) which requires co-ordination of the various resources (people, equipment, 'rooms', etc). The Cross-Organisation Workforce Management Capability will allow schedules to be created that assign the correct staff, locality and equipment to services and for these schedules to be shared with staff.
Management information reporting may also be provided within the Capability to enable monitoring.
Outcomes
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Description
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Enables the creation of Service Schedules based on the requirements defined for services and on the resources available across a collection of Health or Care Organisations. |
Outcomes
For a Patient/Service User: | Maximises the availability of resources to best meet the health or care needs of the population. |
For a Health or Care Professional: | Able to centrally manage the availability, scheduling and allocation of service resources (e.g. staff, equipment |
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, rooms) across a number of |
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| title | MUST Epics - Epics and acceptance criteria will be evaluated during the Capability Assessment Stage of Onboarding |
EpicWM1 - maintain service schedule
As a Workforce Manager
I want to maintain service schedules based on service need and resource availability
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organisations. | |
For a Health or Care Organisation: | Gain efficiencies across a number of organisations by minimising the number of empty rooms across the organisations, minimising travel for staff and maximising the availability or use of specific equipment. |
MUST Epics - Describes the minimum functionality required to deliver a Capability. Solutions MUST be successfully evaluated against each Epic and Acceptance Criteria via Capability Assessment in order to be associated with this Capability |
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E00514 - manage Service SchedulesAs a Health or Care Professional I want to manage Service Schedules So that Service Schedules can be defined for Health or Care Organisations Acceptance criterion 1: create |
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Service ScheduleGiven |
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And the requirements of those services have been defined (e.g. a physiotherapy service requiring certain staff roles, at specific locations with specific equipment)
When the user chooses to create a service schedule
Then the service schedule is created
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the Health or Care Professional is permitted to manage Service Schedules When the Health or Care Professional selects to create a Service Schedule Then the Service Schedule is created And any unmet requirements of the service are identified Acceptance criterion 2: view |
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Given a service schedule has been created
When the user chooses to view a service schedule
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Service ScheduleGiven the Health or Care Professional is permitted to manage Service Schedules When the Health or Care Professional selects to view a Service Schedule Then the Service Schedule is displayed Acceptance criterion 3: amend a |
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Service ScheduleGiven the |
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When the user chooses to amend the service schedule (e.g. insufficient staff to work at the required location, or required equipment is unavailable)
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Health or Care Professional is permitted to manage Service Schedules When the Health or Care Professional selects to amend a Service Schedule Then the Service Schedule is amended Acceptance criterion 4: delete |
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Given a service schedule has been created
When the user chooses to delete a service schedule
Then the service schedule is deleted
EpicWM2 - share service schedule
As a Workforce Manager
I want to share service schedules
So that I can communicate schedules to Staff Members
Acceptance criterion 1: share service schedules
Given that the service schedule has been created
When the user chooses to share the service schedule
Then the service schedule is shared with Staff Members
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EpicWM3 - workforce management reportingAs a Workforce Manager I want to generate reports on schedules (e.g. resource utilisation, staff allocation to services) So that I can monitor the effectiveness of the schedules Acceptance criterion 1: workforce management reportingGiven a user is permitted to run workforce management reporting And service schedule information is available When the user chooses to run the report Then the report is displayed |
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Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability: None |
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Suppliers will have to attain compliance with these Standards during the compliance stage before they can be live on a framework with this Capability: |
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Service ScheduleGiven the Health or Care Professional is permitted to manage Service Schedules When the Health or Care Professional selects to delete a Service Schedule Then the Service Schedule is deleted
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MAY Epics - Describes additional functionality associated with the Capability. Suppliers should consider all MAY Epics as part of their User Research. Suppliers can choose to map their Solutions to these Epics and they will be evaluated via Capability Assessment. Framework Authorities or purchasing organisations may require these Epics as product qualification or requirements criteria |
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E00515 - share Service SchedulesAs a Health or Care Professional I want to share Service Schedules with other Health or Care Professionals So that Service Schedules can be shared with other Health or Care Professionals Acceptance criterion 1: share Service SchedulesGiven the Health or Care Professional is permitted to manage Service Schedules When the Health or Care Professional selects to share the Service Schedule with another Health or Care Professional Then the Service Schedule is shared with the Health or Care Professional E00516 - view Service Schedule reportsAs a Health or Care Professional I want to view Service Schedule reports So that I can view reports on Service Schedules Acceptance criterion 1: view Service Schedule reportsGiven the Health or Care Professional is permitted to view Service Schedule reports When the Health or Care Professional selects to view a Service Schedule report Then the report results are displayed |
Items on the Roadmap which impact or relate to this Capability |
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